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MO
Senior UX Designer
USER JOURNEY MAPS
How I introduced
QUALITY MANAGEMENT INTERFACE
A redesign analytics hub becomes the "jewel in the crown" for CalabrioONE workforce management software
NAVIGATION REDESIGN
CalabrioONE gets a user-centred, scalable navigation design, but first a quick & dirty short term solution
AGENT EVALUATION FORMS
CalabrioONE's evaluation forms get an efficiency makeover that also saves customers money
WEBSITE REDESIGN case study
A step by step case study dives into what it took to design a teen-first website
YAY, WIREFRAMES!
The many ways I've leveraged wireframes for great design outcomes
ONLINE TOOL FOR BIPOLAR DISORDER
Design of an enhanced online tool, for the research team at CREST BD
HISTORICA CANADA - WEBSITE REDESIGN
A website redesign for Canada's most respected source of programs and educational resources related to Canadian history
ACCESSIBILITY UPGRADE
An accessibility upgrade becomes a business win for Tickit Health's mobile medical survey app
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