Highly skilled in Design Thinking, evidence-based design, design for complex workflows, with extensive product design experience.

WORK SAMPLES

USER JOURNEY MAPS

How I introduced

QUALITY MANAGEMENT INTERFACE

A redesign analytics hub becomes the "jewel in the crown" for CalabrioONE workforce management software

NAVIGATION REDESIGN

CalabrioONE gets a user-centred, scalable navigation design, but first a quick & dirty short term solution

SEE MORE WORK

WHAT PEOPLE SAY

Mo's work style could be characterized as perceptive, dynamic and tuned-in, which leads to well researched and valued product improvements.

George Molnar

Technical Escalation Manager -
Enterprise SaaS,

Calabrio Inc.

Mo is a great advocate for user-centred design and helped our organization make progress in this area. She is wonderful to work with and was able to be effective even when working remotely from the teams she was assisting.

Ashley Chirrick

Product Owner Manager,
Central Logic

Mo helped the product to deliver improved visualization of user data that enabled our customers to make more informed decisions running their businesses.

Bob Grogan

Director,
Aim Consulting Group

EXPERTISE

● UX planning & strategy
● UX process optimization
● UX workshop facilitation
● Design Thinking
● User centred design

● UX design
● UX research & analysis
● User interface design
● Visual design
● Data visualization

MORE ABOUT MO